America’s Best Cleaners (ABC) hosted its first live studio event for its WorkFlow suite of programs and training and development services on July 20-22, 2023, in Chicago, IL. Led by ABC Senior Consultant Liz Davies and Executive Director Chris White, the three-day event was built around the principles of production management for cleaners. Sixteen leaders from across the ABC affiliation came together to build a community exchanging best business practices, systems development and coaching techniques for team success.
In response to the rapidly changing labor landscape and the loss of technical knowledge in the drycleaning industry, ABC created the WorkFlow suite of products and services to support its affiliates in developing strong and sustainable leaders within their organizations.
“This event marks the first in a series of WorkFlow Studio live events, which complement our WorkFlow Connect Leadership monthly meetings and our WorkFlow customized systems development and training materials,” noted White. “Our affiliates who deal with high-end couture fashions daily need to continuously develop and implement systems and skills to keep up with the ever-changing fashion landscape and the latest technologies. These trainings ensure they stay at the forefront of providing the premium service our clientele expects.”
The training events were hosted at the Sankosha USA headquarters in Chicago, IL, where attendees could take advantage of Sankosha’s state-of-the-art training facilities and production lab.